Privacy Policy
Introduction
A & I Pty Ltd (ABN: 18162946321) (“we”, “our”, “us”) is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By visiting our website, www.vitalstartelc.com.au (the “Site”), you agree to the practices described in this Privacy Policy.
1. Collection of Personal Information
We may collect the following types of personal information:
- Identity Information: such as your name, date of birth, and gender.
- Contact Information: such as your address, email address, and phone number.
- Financial Information: such as your payment details and billing address.
- Technical Information: such as your IP address, browser type, and access times.
- Usage Information: such as pages visited on our Site, links clicked, and other similar information.
We collect personal information directly from you when you:
- Register for an account on our Site.
- Subscribe to our newsletter or other communications.
- Make a purchase or request a service.
- Participate in surveys, competitions, or other promotional activities.
- Contact us via email, phone, or our contact form.
2. Use of Personal Information
We use your personal information for the following purposes:
- To provide and manage our products and services.
- To process your transactions and manage your orders.
- To communicate with you regarding your account, transactions, and services.
- To send you marketing and promotional materials (you can opt-out at any time).
- To improve our Site, products, and services.
- To comply with legal obligations and resolve disputes.
3. Disclosure of Personal Information
We may disclose your personal information to:
- Our employees, contractors, and related entities.
- Third-party service providers who assist us in operating our business and Site.
- Legal, financial, and other professional advisors.
- Government and regulatory bodies as required by law.
We take reasonable steps to ensure that third parties to whom we disclose your personal information are bound by confidentiality and privacy obligations.
4. Security of Personal Information
We take reasonable measures to protect your personal information from misuse, loss, and unauthorized access, modification, or disclosure. However, we cannot guarantee the security of any information transmitted to us over the internet.
5. Access to and Correction of Personal Information
You have the right to access and correct your personal information held by us. If you wish to access or correct your personal information, please contact us at admin@vitalstartelc.com.au. We will respond to your request within a reasonable timeframe.
6. Use of Cookies
Our Site uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us analyze web traffic and improve our Site. You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect the functionality of our Site.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this Privacy Policy periodically. Your continued use of our Site after any changes indicate your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
A & I Pty Ltd
Email: admin@vitalstartelc.com.au
9. Complaints
If you believe we have breached the APPs or mishandled your personal information, you can lodge a complaint with us at admin@vitalstartelc.com.au. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).